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101 total results found

How To Initiate a Live Chat from The Navicosoft Website?

Client Area Tutorials

Live chat support is a critical communication channel that enables users to engage with service representatives in real time, ensuring prompt resolution of inquiries.Navicosoft offers robust live chat support to address both technical and sales-related questio...

How to reset the password of your client area if you have forgotten?

Client Area Tutorials

If you have forgotten the password for your Navicosoft account, this guide provides a step-by-step process to reset it securely.Resetting Your Navicosoft Account PasswordStep 1: Initiate Password RecoveryNavigate to the Navicosoft login page and click the "For...

How to create and manage support tickets from client area?

Client Area Tutorials

To create and manage support tickets, log in to your client area. If you are doing this for the first time, you can follow these instructions. Once you are logged in, follow these steps:To create a Support TicketClick on Open Ticket menuNow, select the appropr...

How do I login to client area?

Client Area Tutorials

Client area is useful for viewing your invoices, making payments, viewing your hosting account information, and supporting tickets. To login into your client area, you need the following two details:Registered email addressPasswordPlease note that your control...

How do I add client area sub contact?

Client Area Tutorials

You can add multiple administrative email accounts in the client area to manage your hosting account with Navicosoft. The secondary admin account is more helpful when you want to set up different email addresses for your employees or departments using the same...

How do I check my services and hosting packages from client area?

Client Area Tutorials

To check the services and hosting package details, you will need to log in to your client area. If you do not know how to log in then follow these instructions.Click on the Services menu and choose the My Services optionYou will be redirected to the My Product...

Why my order is showing as a fraud?

Client Area Tutorials

Navicosoft employs an advanced automated order verification system to safeguard our customers and maintain the integrity of our services. This system meticulously reviews each order to detect and prevent fraudulent activities.Reasons for Order FlaggingAn order...

How do I change my client area password?

Client Area Tutorials

In order to change clientarea password, first you will need to login to clientarea. If you do not know how to log in then refer to these instructions. Once you are logged in perform the following steps:Locate your username on the right-hand side and click on i...

How to Change Client Area Language?

Client Area Tutorials

This article will assist you in changing client area language.Browse a Navicosoft Client Area.At the top right corner, you will see the Choose Language drop-down menu.Click on the drop down and select your choice of language. You would see your client's area l...

How to pay unpaid invoices from client area?

Client Area Tutorials

Do you have the Credit balance in your Navicosoft account? Please refer to pay via credit balance for more details. Please refer to the Acceptable Credit/Debit Card to get the details of the acceptable Credit/Debit card.From the client area, you can pay for ho...

Do you accept payment via PayPal?

Billing & Accounts

Yes, we do accept payment via PayPal. But we only accept payment from Verified PayPal accounts only. We do not accept payment from Unverified PayPal accounts.Moreover, if you have placed your order using an email address other than the one registered with PayP...

Verify Your PayPal Ownership

Billing & Accounts

It is possible that you receive an email from us asking to verify your PayPal email account. This is due to security reasons. The required details of your order will be sent to your PayPal registered email ID. So, it is important that you verify your PayPal ac...

How to avail automated billing through PayPal?

Billing & Accounts

We frequently receive requests from many clients regarding recurring payments. We do accept payment via PayPal or Credit Card.This article briefly explains the steps to avail yourself of the PayPal Subscription. In order to avail of automated billing through P...

Is it possible to restore a Dedicated server once it gets cancelled? Is it chargeable?

Billing & Accounts

A dedicated server cannot be restored once it is cancelled.

Do you provide WHMCS for reseller hosting?

Billing & Accounts

We do not offer free WHMCS license with reseller hosting plan. While our reseller hosting plan provides the perfect platform for running WHMCS, the license itself needs to be obtained separately from Navicosoft Cheap License . We recommend checking out our web...

Is my Credit Card information safe with you?

Billing & Accounts

We do not store your Credit Card information. We are using the services of 2Checkout.com and PayPal, the authorized payment processors. Your Credit Card information will be totally secured. Looking to set CreditCard recurring? Please refer to Set CreditCard Re...

E-mail usage is showing incorrectly in cPanel.

cPanel & WHM Email Setup and Troublesho...

Sometimes you may face the issue with cPanel Disk space calculation between total disk space used and total E-mail folder size. For Example, the entire cPanel account showing you 100 MB while one of the Email accounts is showing the 350MB large size which is s...

How To Automatically Delete Forwarded Mails in cPanel?

cPanel & WHM Email Setup and Troublesho...

You can use the cPanel email forwarder option to forward your emails to any other email account. However, it will keep a copy at the primary email address and send one copy to the forwarding email account. So eventually, you will have two emails. However, in o...

How to Increase Mailbox Quota in cPanel?

cPanel & WHM Email Setup and Troublesho...

With Windows Hosting plans, you can use up to 2 GB of email disk space. With our Web Hosting plans, you can set mailbox quotas according to free disk space.While you create email accounts in cPanel, you are asked to set the mailbox quota for each email account...

What is the difference between Remote Vs Local Mail Exchange Email Routing in cPanel?

cPanel & WHM Email Setup and Troublesho...

Introduction:Managing your domain's incoming mail can bе a critical aspеct of smooth communication in wеb hosting and еmail managеmеnt. In cPanеl, you havе choicеs likе Local Mail Exchangеr or Rеmotе Mail Exchangеr.Onе kеy choicе you'll facе is whеthеr to sеt ...